Returns & Exchanges
At coolkidsapparels.com, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help with our hassle-free returns and exchanges process.
Return Policy
You may return most unworn, unwashed, and undamaged items within 30 days of delivery for a refund or exchange. All returned items must have original tags attached and be in their original packaging.
How to Initiate a Return or Exchange
- Visit our Returns Center at coolkidsapparels.com to start your return or exchange.
- Follow the instructions to generate your return label.
- Pack your items securely and attach the provided label.
- Drop off your package at the designated shipping carrier location.
Refund Processing
Once your return is received and inspected, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.
Exchanges
If you’d like to exchange an item for a different size or color, please initiate an exchange through our Returns Center. Exchanges are subject to availability.
Damaged or Defective Items
If your order arrives damaged or defective, please contact our customer service team within 7 days of delivery for assistance.
Final Sale Items
Certain items marked “Final Sale” cannot be returned or exchanged.
For any questions regarding returns or exchanges, please visit our Help Center or contact us through the provided support channels.
Thank you for shopping with coolkidsapparels.com!